Sylvia Lim’s Second Open Letter to Residents


Dear Residents,

In my First Open Letter to you in June 2015, I explained three main points concerning various allegations made against Aljunied-Hougang-Punggol East Town Council (AHPETC).  These were:

1. AHPETC does not and cannot reserve contracts for “friends” due to the public tender process;

2. The alleged “overpayment” by AHPETC to its former Managing Agent (MA), when compared to rates paid by PAP TCs in 2014, was an exaggeration, looking at the rates paid by PAP TCs in 2011, 2012 and 2013 according to data provided by the Ministry of National Development (MND);

3. The MA rates that AHPETC agreed to pay its MA in 2012 were arrived at taking into account the MA rate paid by the PAP management of Aljunied TC to its former MA.

If you missed the first open letter, you can read it online at

In this Second Open Letter, I would like to clarify and reassure all residents that AHPETC places your interests at the heart of its work and continues to make improvements to its financial management. 

This letter will cover the issue of Conflicts of Interest and AHPETC’s financial position.

 1.      Conflict of Interest and Related Party Transactions

There have been allegations concerning related party transactions between AHPETC and its former MA, FM Solutions & Services Pte Ltd (FMSS). 

First, there is no longer any issue, as AHPETC is now directly managed and does not outsource its work to an MA.  The previous MA contract expired on 14 July 2015, and there were no bidders to take over the MA services after 14 July 2015. 

Since 15 July 2015, AHPETC has been self-managed.  This means that AHPETC is now directly hiring staff to handle estate, finance, administration and other tasks, instead of outsourcing the work to an MA.   

Under direct management, AHPETC’s contractors continue to deliver services under the existing contracts, now supervised by TC’s directly hired staff.  

Second, there was never any conflict of interest whatsoever between the Workers’ Party (WP) or any of its Members of Parliament (MPs) and FMSS.  Neither WP nor any of its MPs or members has any interest in the business of FMSS.  None of the directors and shareholders of FMSS is a member of WP.

Third, there have been accusations that when the MA was working at AHPETC, the husband and wife team who owned FMSS could freely sign payments to themselves.  This is not true.  When WP took over in 2011, one of the first decisions made by the new Aljunied-Hougang Town Council was to require any cheques to the MA, no matter how small the amount, to require the counter-signature of AHPETC Chairman and Vice-Chairmen who have no interest in the MA’s business.

2.      Financial Position of AHPETC

Some people have accused AHPETC of bankruptcy and running huge deficits that are not sustainable, and also warned residents of other towns not to vote for WP so as not to subsidise AHPETC.  These allegations are misguided.

AHPETC filed its audited accounts for FY 14/15, on time, by 31 August 2015.  Though these accounts show AHPETC in annual deficit, this is because AHPETC has still NOT received its annual S&CC operating grant of $7.2 million from the government, which would normally have been paid to all Town Councils in April 2014.   Taking into account the $7.2 million in grant which AHPETC expects to receive, AHPETC’s annual income and expenditure statement would show an annual surplus of $1.7 million.   

The past operating deficit was largely the outcome of higher tender price for various service contracts and start-up costs.

The current positive position came about through a combination of steps taken by AHPETC. These included lowering its utilities costs by using contestable energy, reducing its general and administrative expenditure, and increasing its revenue.  

Throughout the difficult initial years, AHPETC management believed that it could improve the TC’s financial position, and the latest audit shows that it has.  We expect to further consolidate and improve AHPETC’s financial position going forward.

We have done our best to serve residents, and I would like to express appreciation to our staff for their contribution to the progress we have made and to our residents for their support and understanding.



August 2015

This letter was extracted from the August 2015 edition of Good Neighbours newsletter.

Click here for the Open letter in Chinese

Click here for the Open letter in Malay

Click here for the Open letter in Tamil