FAQs for Service and & Conservancy Charges (S&CC) Rebate

1. I live in an HDB flat. Will my household be eligible for the S&CC rebate?

A household will be eligible for the S&CC rebate, if all the criteria below is fulfilled:
a) there must be at least one Singapore citizen flat owner or occupier in the flat;
b) the flat owner(s) and essential occupier(s) of the flat do not own or have any interest in a private property; and
c) the flat owner(s) has not rented out the whole flat.

2. How many months of waiver of S&CC will I get for FY2022 and in which months will I get my S&CC charges waived?

HDB Flat Type FY 2022 S&CC Rebate (no. of months)
Apr 2022 Jul 2022 Oct 2022 Jan 2023 Total for FY2022
1- and 2- room 1 1 1 0.5 3.5
3- and 4- room 1 0.5 0.5 0.5 2.5
5-room 0.5 0.5 0.5 0.5 2
Executive / Multi-Gen 0.5 0.5 0.5 1.5

3. How much does each household receive in dollar terms?

The amount of S&CC rebate provided will differ, depending on the different flat types. For example, eligible residents staying in 1-2 room flats will receive 3.5 months of S&CC rebate while eligible residents staying in executive/multi-generational flats will receive 1.5 months of rebate. Different Town Councils also charge different S&CC rates. Hence, the amount of S&CC rebate households receive will vary, depending on their flat type, and the amount of S&CC charged by their managing Town Councils.

4. How long has the Government been giving out S&CC rebates?

The Government has been providing S&CC rebates for HDB households almost every year since 1994.

5. Will the S&CC rebate schedule continue for future years i.e. FY2023?

The Government has announced during Budget 2022 that the S&CC rebate will be made permanent under the GST Voucher scheme.

6. Is there any action required on my part if I have already arranged to pay my S&CC through GIRO?

If you are paying for your S&CC through GIRO, no action is required on your part as the Town Council will arrange with your bank on the amount of S&CC that your household will have to pay to the Town Council, after taking the S&CC rebate into account.

If you are not paying for your S&CC through GIRO, you may wish to contact your respective Town Council regarding S&CC payment matters.

7. Who can I contact for more information on the S&CC rebate?

Residents can contact HDB’s S&CC Rebate Team by logging into My HDBPage at www.hdb.gov.sg, under My Flat > Purchased Flat/Rental Flat > S&CC Rebate > Feedback, for matters relating to their household’s S&CC rebate eligibility.

For enquiries on their household’s S&CC payment and account status, residents can contact their respective Town Council. The Town Councils’ contact information can be found on the respective Town Councils’ websites.

Source: Housing & Development Board (HDB), Updated as of  March 2022